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How To Eliminate Distractions

How To Eliminate Distractions

When it comes to working from home, there are alot of things that can cause distractions throughout the day.

Being good at eliminating distractions is a great way to make sure that your days are productive which is important when working from home.

When working from home there can be distractions from others that may be at home while you are working, the tv, your phone, or just simply lounging can be a tempting distraction.

In this blog post, learn tips on how to find effective ways to eliminate distraction so that you are not just productive throughout the day, but also eliminate distractions from family as well as other distractions when working from home.

Time Management

When it comes to eliminating distractions, it is important to implement effective time management techniques to ensure that you are creating your schedule that works best for you. 

It is important to not only create a work schedule around your personal and family life, but you want to be intentional with planning ahead to make sure you are not scheduling work time around future appointments or other commitments etc. 

It is also important to consider scheduling times when you are most likely at your peak energetic times throughout the day. 

Be mindful of the best times to schedule your breaks and lunch and be aware of how much time it will take if you plan to go out for lunch etc. 

Depending on the client that you are providing service for, consider the time limits that you may have per call and make sure you are using the tips offered from the client to make sure you are using your time effectively during calls as well.

Preparation Is Key

Preparing in advance is important when it comes to working from home and eliminating distractions. When you are preparing for your days and your week in advance, you help eliminate any obstacles or distractions that may come your way.

If you know there are things that you have to take care of prior to working that need your immediate attention, you want to make sure you have those things handled in advance.

Overall, being intentional with preparing for your workday in advance is key in order to help eliminate distractions when working from home as well.

Activities For Children/Childcare

If you know you have children while working from home, you want to make sure that you plan in advance to help eliminate obstacles and/or distractions.

If you have young ones, do you have childcare in place? Are there activities planned in advance in order to keep them quiet and busy during the day?

These are important things to consider when working from home with children.

Overall, these are just a few basic tips that you can use on a daily basis to ensure a distraction free environment when working from home.

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Effective Phone Support Tips

Effective Phone Support Tips

When it comes to providing customer support, it is important to follow the client’s guidelines on how to support your customers. Following the client’s guidelines are one of the basic ways to maintain good quality scores as well as develop happy customers for the company.

In this blog post, you will learn effective phone support tips that you can use in addition to your client’s guidelines.

01


Stay Focused

The first step is to stay focused. When you are providing customer support, it is important that you are focused in order to create a positive experience. Having a balanced diet to start your day and to have a high energy level is key when it comes to staying focused. For more health and wellness tips, click here.

02


Listen Clearly

It is important that you listen clearly and effectively when it comes to providing customer support. Listening clearly will help provide a positive experience for the customer. This can lead to a positive impression on the customer. Positioning the customer as the center of attention is the ultimate goal in order to make them feel valuable etc.

Having effective listening skills can help eliminate any errors as well as any misunderstood concerns etc. from the customer.

03


Have Empathy

Having empathy is very important when it comes to providing great customer service. When you empathize with your customers, that can make the customer feel heard, understood, and appreciated. When displaying empathy, you want to reiterate their concerns when stated, apologize for the inconvenience, as well as state what you can do to resolve the issue etc.

Putting yourself in the customer’s shoes in order to understand their frustration or concern could be a great way of displaying empathy as well.

04


Build Rapport

Building rapport is one of the foundational actions that you want to make when it comes to connecting with your customers. You can briefly respond to any comments that the customer may state to help build rapport. 

Depending on the client that you may work for, you may have a time limit that you have to meet on your calls so it is important to avoid getting too chatty on a call in order to stay on your script if there is one.

05


Show Appreciation

Showing gratitude for the customer is a great way to let the customer know how much you appreciate them. The more the appreciated the customer feels, the more they may feel more valuable.

Overall, implementing these basic customer service tips will help you overall have a better customer service experience for your customers.